Privacy Policy

1. Introduction

Mastering Lead ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Business information (company name, address, phone number)
• Payment information (processed securely through third-party providers)
• Customer and contact data you input into the platform
• Communications with our support team

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (features used, actions taken, time spent)
• Log data (access times, pages viewed, errors encountered)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, and support messages
• Responding to your comments and questions
• Analyzing usage patterns and trends
• Detecting and preventing fraud and abuse
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use industry-standard encryption and security practices to protect your data.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your data unless required by law to retain it.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@masteringlead.com
Address: Mastering Lead Privacy Team